Privacy Policy

WHAT INFORMATION DO WE COLLECT?

In Short: We collect personal information that you provide to us such as name, address, contact information, and other information you voluntarily provide us.

Information You Provide Directly

We collect personal information that you voluntarily provide to us (i) when you sign up for the Site or Services, (ii) when you express an interest in obtaining information about us or our products and services, (iii) automatically as you use the Site or Services, or (iv) otherwise when contacting us.

The personal information that we collect depends on the context of your interactions with us and the Site or Services, the choices you make and the products and features you use. The personal information we collect can include the following:

• Profile Data: We collect names, office address, phone number(s), email addresses, title, company name, business email, business phone number, social media handles, and other similar data.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. We do not store your payment data; we merely enable the processing of that data via our payment gateway providers.
• Contributions: We collect your contributions, trademarks, trade dress, logos, designs, slogans, text, writings, reviews, survey responses, video, audio, photographs, graphics, comments, suggestions, and other material that you voluntarily provide to us.

Information Collected Automatically

If you use our Site or Services, we, our service providers, and our third party partners may automatically log or collect information about you, your computer, or mobile device, and your activity over time on the Site or Services including:

• Device Data: We collect information about your device such as unique device identifier, media access control address, network information, hardware model, browser type, screen resolution, IP address, and information about how the device interacts with the Site or Services.
• Usage Data: We collect usage information such as the date and time of your access, visit or use of the Site, pages or screens viewed, how long you spent on a page or screen, navigation paths between pages or screens, and searches you conduct.
• Location Data: Through our service providers, we use your IP address and other information to approximate your location when accessing the Site or Services.

HOW DO WE USE YOUR INFORMATION?

In Short: We process your data for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use your information for a variety of business purposes including:

• To facilitate account creation and logon process
• To send you marketing and promotional communications (with your consent)
• To send administrative information to you about changes to our Terms of Use, conditions, and policies
• Fulfill and manage your orders, payments, returns, and exchanges
• Deliver targeted advertising to you
• Request feedback and conduct surveys
• To protect our Services and detect fraud
• To enforce our policies and terms
• To respond to legal requests and prevent harm
• To manage user accounts
• To deliver services to you
• To respond to your inquiries and provide customer support
• For data analysis, identifying usage trends, and improving our Site and Services

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share your data with your consent, to comply with laws, to provide you with access to the Site and Services, to protect your rights, or to fulfill business obligations.

Legal Basis for Sharing

• Consent: We may process your data if you have given us specific consent to use your data for a specific purpose.
• Legitimate Interests: We may share your data when it is reasonably necessary to achieve our legitimate business interests or we believe that disclosure is necessary or appropriate to protect the rights, property, or safety of Glovair.
• Performance of a Contract: Where we have entered into a contract with you, we may process your data with a third-party vendor to fulfill the terms of our contract.
• Legal Obligations: We may disclose your data where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Third Parties We Share Information With

• Vendors and Service Providers: Payment processors (Stripe, PayPal), email delivery services, hosting providers, and customer service platforms
• Business Transfers: We may share your data in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
• Third-Party Advertisers: We use advertising companies to help display relevant ads. You may see Glovair banners or ads on other websites.
• Business Partners: We may share your data with partners to offer you certain products, services or promotions

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your data.

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store your data. A browser cookie is a small piece of data that is stored on your device to help websites remember things about you.

Types of Cookies We Use

• Necessary: To run the Site and to identify and prevent security risks
• Preferences: To remember your settings and preferences, and to improve your experience
• Performance: To collect information about how you use the Site, and monitor and improve its performance
• Marketing: To deliver advertisements and track the efficiency of our advertising campaigns

You may refuse to accept browser cookies by activating the appropriate setting on your device. However, doing so may affect the Site's functionality.

HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.

We will only keep your data for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your data, we will either delete or anonymize it, or, if this is not possible, we will securely store it and isolate it from any further processing until deletion is possible.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

The Services are not intended for children under 13 years of age. We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected]

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You may review, change, or terminate your account at any time.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

• Log into your account settings and update your user account
• Contact us using the contact information provided below

Upon your request to terminate your account, we will deactivate or delete your data and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

Opting Out of Marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

European Residents

If you are a resident of the European Economic Area (EEA) or Switzerland, you have the right to:

• Access your personal data
• Request that we correct, update, or delete your personal information
• Object to the processing of your data
• Ask us to restrict processing of your data
• Request portability of your data
• Withdraw your consent at any time

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature or setting you can activate. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. All changes are effective immediately when we post them and we will use reasonable efforts to alert you about any changes by updating the "Last updated" date of this Privacy Policy. It is your responsibility to review this Privacy Policy frequently to be informed of how we are protecting your information. Your continued use of the Site after any such modifications constitutes your acceptance of the updated Privacy Policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at: